At Tattva Clothing, we are committed to delivering your orders safely, quickly, and efficiently. Please read our shipping, exchange, and refund policy carefully before placing an order.

Before You Place an Order

Please refer to our Size Guide before placing your order to ensure the best fit.

As our products are made according to standard sizing, we recommend checking the measurements carefully. Tattva Clothing is not responsible for incorrect size selection made by the customer.

Order Processing

  • Orders are processed within 1–3 business days after successful payment confirmation.
  • During sale periods, festive seasons, or high order volumes, processing may take up to 5 business days.
  • Cash on Delivery (COD) orders may require order verification before dispatch.

Shipping Time

Once your order has been dispatched, delivery generally takes:

  • Metro Cities: 2–4 Business Days
  • Other Cities & Towns: 3–7 Business Days
  • Remote Locations: 5–10 Business Days

Estimated Total Delivery Time: 3–8 Business Days

Delivery timelines may vary depending on your location and courier partner availability.

Shipping Partner

We ship through trusted courier partners such as:

  • Delhivery
  • Blue Dart
  • DTDC
  • Xpressbees
  • Ekart

The courier partner is selected based on service availability for your delivery location.

Order Tracking

Once your order is shipped, you will receive:

  • A Shipping Confirmation Email
  • SMS & WhatsApp updates (where available)
  • A Tracking Number to monitor your shipment

You can also track your order anytime from our Track Order page.

Shipping Charges

  • Free Shipping on orders above ₹999.
  • Shipping charges for orders below the free shipping threshold will be calculated during checkout.

Exchange Policy

We offer exchanges for eligible products within 7 days of delivery.

To qualify for an exchange:

  • Product must be unused and unwashed.
  • Original tags must remain attached.
  • Original packaging should be intact.
  • Product must not have any stains, perfume, or signs of wear.

Once the returned item passes our quality inspection, the exchange will be processed.

Wrong Size Ordered

If you ordered the wrong size, we’re happy to help with an exchange.

Please note:

  • Reverse shipping charges may apply.
  • Customers are responsible for the reverse shipping cost unless the mistake was made by Tattva Clothing.

Damaged or Incorrect Product

If you receive:

  • A damaged product
  • A defective product
  • An incorrect item

Please contact us within 48 hours of delivery.

Kindly share:

  • Your Order Number
  • Clear photos of the product
  • Photos of the package (if applicable)

Our support team will review your request and provide a suitable resolution.

Refund Policy

Refunds are applicable only for:

  • Damaged products
  • Defective products
  • Incorrect products shipped by us
  • Cancelled orders (before dispatch)

Approved refunds will be processed to the original payment method within 5–7 business days after successful inspection.

Non-Returnable Items

The following items are not eligible for return or exchange:

  • Products purchased during sale or clearance events
  • Gift Cards
  • Products that have been used, washed, altered, or damaged after delivery
  • Products returned without original tags or packaging

Order Cancellation

Orders can be cancelled before dispatch.

Once an order has been shipped, cancellation requests cannot be accepted.

If your order is cancelled successfully before dispatch, the full amount will be refunded to your original payment method.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

  • Public holidays
  • Natural disasters
  • Political unrest
  • Courier service disruptions
  • Weather conditions
  • Other unforeseen circumstances beyond our control

We appreciate your patience and understanding in such situations.

Failed Deliveries

If a delivery fails because:

  • An incorrect address was provided
  • The customer is unavailable after multiple delivery attempts
  • The shipment is refused

The order may be returned to us.

Re-shipping charges may apply for sending the order again.

Need Help?

If you have any questions regarding your order, shipping, exchange, or refund, we’re here to help

Email: support@tattvaclothing.com

Phone: +91 XXXXXXXXXX

🕒 Customer Support:
Monday – Saturday
10:00 AM – 6:00 PM IST