Returns & Exchanges
At Tattva Clothing, we want you to shop with confidence. If your purchase isn’t quite right, we’re here to make the return or exchange process as smooth as possible.
Please read our policy carefully before requesting a return or exchange.
Return & Exchange Window
We accept return and exchange requests within 7 days from the date your order is delivered.
Requests received after 7 days will not be eligible for return or exchange.
Eligible Products
To qualify for a return or exchange, the product must:
- Be unused, unworn, and unwashed.
- Have all original tags attached.
- Be returned in its original packaging.
- Be free from stains, perfume, deodorant marks, makeup, or any signs of wear.
- Include all accessories (if applicable).
Every returned item undergoes a quality inspection before approval.
Size Exchange
If you’ve ordered the wrong size, don’t worry—we’re happy to help.
You can request a size exchange within 7 days of delivery, subject to product availability.
Please note:
- Reverse shipping charges may apply.
- Customers are responsible for return shipping costs for size-related exchanges.
- The replacement item will be dispatched once the original product passes inspection.
Wrong Product Received
If you receive an incorrect item, we’ll replace it at no additional cost.
Please contact us within 48 hours of receiving your order with:
- Order Number
- Product photos
- Packaging photos
Damaged or Defective Products
If your product arrives damaged or has a manufacturing defect, please notify us within 48 hours of delivery.
Our team will verify the issue and arrange a replacement or refund if approved.
Products That Cannot Be Returned
The following products are not eligible for return or exchange:
- Sale or clearance items
- Gift cards
- Products that have been worn or washed
- Products without original tags
- Products with damaged packaging
- Returns requested after 7 days of delivery
Return Process
Step 1
Contact our support team with:
- Order Number
- Full Name
- Reason for Return or Exchange
- Photos (if required)
Step 2
Our support team will review your request and provide return instructions.
Step 3
Ship the product back using the provided instructions.
Step 4
Once received, our Quality Check team will inspect the item.
Step 5
If approved, we’ll process your exchange or refund as applicable.
Reverse Shipping Charges
Tattva Covers Shipping If:
- Wrong product delivered
- Damaged product
- Manufacturing defect
Customer Covers Shipping If:
- Wrong size ordered
- Changed your mind
- Ordered by mistake
- Didn’t like the product
Exchange Availability
Exchanges are subject to stock availability.
If your requested size or product is unavailable, our support team will help you with an alternative solution.
Need Assistance?
We’re always here to help.
Email: support@tattvaclothing.com
Phone: +91 XXXXXXXXXX
Support Hours
Monday – Saturday
10:00 AM – 6:00 PM IST